MyGov FAQ's

Get answers to the most frequently asked questions about MyGov modules and implementation.

A. MyGov is a SaaS solution that provides cities across the country with valuable tools to effectively run their agencies. Whether the need is in Community Development, Building Services, Public Works, Code Enforcement, or Business Administration, MyGov provides a complete ecosystem of solutions that are ideally suited for both small and large agencies.

A. Yes! We serve many smaller communities across the country who appreciate the straightforward and all-inclusive pricing, as well as the ability to simply purchase the models that make sense for their agencies.

A. Yes! MyGov offers a full suite of solutions to address the needs of communities with large and complex agency requirements.

A: Pricing is easy. Modules are priced based on population, and you can purchase a single agency module, or multiple depending on your community’s need.

A: While we’ve worked with communities who’ve started from scratch, it’s common for communities to have existing systems and data they’d like to preserve while implementing a MyGov solution. We make transitions easy by offering custom data imports as part of your implementation — and you can even import data yourself with our built-in import tools.

A: Yes! We’ve built MyGov so that it integrates with a number of partners. Contact us to find out if your vendors are on our supported integration list.

A: Of course! Start with a few modules, then select more as your needs grow over time. Best of all, MyGov modules and data are connected, meaning it's easy to add modules and leverage the modules you’ve previously purchased.

A: Yes! We work with you to understand your agency needs, then perform all of the setup and configuration work for you. We also train your users using your configured system, so you can easily understand how the system works for you.

A: We’ve worked hard to provide a very short implementation schedule, so you can start using MyGov as fast as possible. Typical configuration and training lasts around six weeks, with some communities up and running in under two weeks.

A: Schedule a consultation today! We’ll ask a few questions to understand your needs, then provide a free demonstration of MyGov in action so you can see how powerful and intuitive our solutions are.