Request Manager Software

Integrating with the MyGov Code Enforcement and Work Order modules, Request Manager allows you to take advantage of workflow tools — and makes engaging with citizens easier than ever. Citizens can quickly submit an online request, receive automated updates and interact with you, the government agency, to resolve the request. With the MyGov Request Manager watch as issues like potholes, building violations and trash pickup get reported and solved — paper-free.

Requests such as complaints can be submitted quickly from any mobile device by selecting an issue type, identifying a location, providing a description, completing information fields and uploading photos. Citizens can also receive auto-generated emails upon submission and view the latest request status from the MyGov Public Portal.

Request Manager Software

Integrating with the MyGov Code Enforcement and Work Order modules, Request Manager allows you to take advantage of workflow tools — and makes engaging with citizens easier than ever. Citizens can quickly submit an online request, receive automated updates and interact with you, the government agency, to resolve the request. With the MyGov Request Manager watch as issues like potholes, building violations and trash pickup get reported and solved — paper-free.

Requests such as complaints can be submitted quickly from any mobile device by selecting an issue type, identifying a location, providing a description, completing information fields and uploading photos. Citizens can also receive auto-generated emails upon submission and view the latest request status from the MyGov Public Portal.

Request Manager Software

Integrating with the MyGov Code Enforcement and Work Order modules, Request Manager allows you to take advantage of workflow tools — and makes engaging with citizens easier than ever. Citizens can quickly submit an online request, receive automated updates and interact with you, the government agency, to resolve the request. With the MyGov Request Manager watch as issues like potholes, building violations and trash pickup get reported and solved — paper-free.

Requests such as complaints can be submitted quickly from any mobile device by selecting an issue type, identifying a location, providing a description, completing information fields and uploading photos. Citizens can also receive auto-generated emails upon submission and view the latest request status from the MyGov Public Portal.

Common Use Cases

Common Use Cases

Common Use Cases

What can MyGov Request
Manager software do for you?

We do all the heavy lifting when it comes to solving your community issues. MyGov allows you and your citizens to work together and address maintenance concerns, noise complaints, junk vehicles and more. Citizens will discover a seamless user experience, where they can easily submit requests and you can assign it to the appropriate department.

What can MyGov Request Manager software do for you?

We do all the heavy lifting when it comes to solving your community issues. MyGov allows you and your citizens to work together and address maintenance concerns, noise complaints, junk vehicles and more. Citizens will discover a seamless user experience, where they can easily submit requests and you can assign it to the appropriate department.

What can MyGov Request
Manager software do for you?

We do all the heavy lifting when it comes to solving your community issues. MyGov allows you and your citizens to work together and address maintenance concerns, noise complaints, junk vehicles and more. Citizens will discover a seamless user experience, where they can easily submit requests and you can assign it to the appropriate department.

Our Request Manager software offers
governments 8 key features:

Mobile

Access your work from wherever you are. View projects, submit requests, respond to citizens and record notes.

Photo Upload

Attach photos from your desktop or use your mobile device webcam to take pictures within your Request Management tickets.

Assign and Escalate

For each request type, you can auto-assign other colleagues based on time or urgency.

Public Portal

Connect citizens to your agency through landing pages, allowing them to search, view knowledge items and download reports.

Report Generator

Create custom reports and schedule them to auto-run and distribute. Allow citizens to subscribe to select reports and auto-map report data in the GIS tool.

Alerts and Notices

Notify colleagues and clients about ticket creation, due dates, expirations, status changes and comments made.

Knowledge Manager

Create and store commonly used content to be used in emails, applications, requests or search from the Public Portal.

Integrate

Connect your Request Manager to other MyGov modules such as Code Enforcement and Work Orders to increase automation.

Our Request Manager software offers
governments 8 key features:

Mobile

Access your work from wherever you are. View projects, submit requests, respond to citizens and record notes.

Photo Upload

Attach photos from your desktop or use your mobile device webcam to take pictures within your Request Management tickets.

Assign and Escalate

For each request type, you can auto-assign other colleagues based on time or urgency.

Public Portal

Connect citizens to your agency through landing pages, allowing them to search, view knowledge items and download reports.

Report Generator

Create custom reports and schedule them to auto-run and distribute. Allow citizens to subscribe to select reports and auto-map report data in the GIS tool.

Alerts and Notices

Notify colleagues and clients about ticket creation, due dates, expirations, status changes and comments made.

Knowledge Manager

Create and store commonly used content to be used in emails, applications, requests or search from the Public Portal.

Integrate

Connect your Request Manager to other MyGov modules such as Code Enforcement and Work Orders to increase automation.

Our Request Manager software offers governments 8 key features:

Mobile

Access your work from wherever you are. View projects, submit requests, respond to citizens and record notes.

Photo Upload

Attach photos from your desktop or use your mobile device webcam to take pictures within your Request Management tickets.

Assign and Escalate

For each request type, you can auto-assign other colleagues based on time or urgency.

Public Portal

Connect citizens to your agency through landing pages, allowing them to search, view knowledge items and download reports.

Report Generator

Create custom reports and schedule them to auto-run and distribute. Allow citizens to subscribe to select reports and auto-map report data in the GIS tool.

Alerts and Notices

Notify colleagues and clients about ticket creation, due dates, expirations, status changes and comments made.

Knowledge Manager

Create and store commonly used content to be used in emails, applications, requests or search from the Public Portal.

Integrate

Connect your Request Manager to other MyGov modules such as Code Enforcement and Work Orders to increase automation.

What our partners are saying

“With the Code Enforcement and Request Manager modules, our team has unlocked features that will increase productivity, foster community connection and encourage collaboration between our government agency and our citizens.”
CRANDALL, TX
Designer

What our partners are saying

“With the Code Enforcement and Request Manager modules, our team has unlocked features that will increase productivity, foster community connection and encourage collaboration between our government agency and our citizens.”
CRANDALL, TX
Designer

What our partners are saying

“With the Code Enforcement and Request Manager modules, our team has unlocked features that will increase productivity, foster community connection and encourage collaboration between our government agency and our citizens.”
CRANDALL, TX
Designer

Manage citizen requests the modern way.

End the onslaught of complaint forms and phone calls. Learn how MyGov’s Request Manager tackles it all — bringing order to the chaos and letting you address every request timely and efficiently.

Contact us today for a free consultation and demo.

Request a Demo

Manage citizen requests the modern way.

End the onslaught of complaint forms and phone calls. Learn how MyGov’s Request Manager tackles it all — bringing order to the chaos and letting you address every request timely and efficiently.

Contact us today for a free consultation and demo.

Request a Demo

Manage citizen requests
the modern way.

End the onslaught of complaint forms and phone calls. Learn how MyGov’s Request Manager tackles it all — bringing order to the chaos and letting you address every request timely and efficiently.

Contact us today for a free consultation and demo.

Request a Demo