REQUEST MANAGER SOFTWARE

Need a solution for easily engaging with your citizens online?

Integrating with the MyGov Code Enforcement and Work Order modules, Request Manager allows you to take advantage of workflow tools — and makes engaging with citizens easier than ever. Citizens can quickly submit an online request, receive automated updates and interact with you, the government agency, to resolve the request. With the MyGov Request Manager, watch as issues like potholes, building violations and trash pickup get reported and solved — paper-free.

Requests such as complaints can be submitted quickly from any mobile device by selecting an issue type, identifying a location, providing a description, completing information fields and uploading photos. Citizens can also receive auto-generated emails upon submission and view the latest request status from the MyGov Public Portal.

What can MyGov request manager do for you?

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We do all the heavy lifting when it comes to solving your community issues. MyGov allows you and your citizens to work together and address maintenance concerns, noise complaints, junk vehicles and more. Citizens will discover a seamless user experience, where they can easily submit requests, and you can assign it to the appropriate department.

Common Types of Requests

  • FOIA Requests

  • Noise Complaints

  • Illegal Dumping

  • Potholes

  • Fallen Trees

  • Park Maintenance

  • Illegal Occupation

  • Building Violations

  • Tall Grass

  • Traffic Lights

  • Trash Pickup

  • Junk Vehicles

MyGov Request Manager Key Features

What our partners are saying

“With the Code Enforcement and Request Manager modules, our team has unlocked features that will increase productivity, foster community connection and encourage collaboration between our government agency and our citizens.”

Crandall, TX

Manage citizen requests the modern way.

End the onslaught of complaint forms and phone calls. Learn how MyGov’s Request Manager tackles it all — bringing order to the chaos and letting you address every request timely and efficiently.

Contact us today for a free consultation and demo.

Request a Demo