Integrating with the MyGov Code Enforcement and Work Order modules, Request Manager allows you to take advantage of workflow tools — and makes engaging with citizens easier than ever. Citizens can quickly submit an online request, receive automated updates and interact with you, the government agency, to resolve the request. With the MyGov Request Manager, watch as issues like potholes, building violations and trash pickup get reported and solved — paper-free.
Requests such as complaints can be submitted quickly from any mobile device by selecting an issue type, identifying a location, providing a description, completing information fields and uploading photos. Citizens can also receive auto-generated emails upon submission and view the latest request status from the MyGov Public Portal.